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Can’t find what you’re looking for?
Order Tracking
Stay in the know—track your order every step of the way with real-time shipping updates from checkout to delivery.
Shipping Info
To learn more about shipping at Bikushop, please visit our shipping policy
Basic knowledge
To learn more about our refund and return policy at Bikushop, please visit our return policy
Get in touch
Still Need Help?
Contact us directly at [email protected]
3007 Corniglia St, Kissimmee, FL 34741, United States
Frequently asked questions
What is the checkout process like on Bikushop?
Our payment process is designed to be simple and secure. Once you have added the desired product to your cart, click the cart icon in the top right corner of the page. Review your selections, adjust quantities if necessary, and then click “Proceed to Checkout.” Follow the guided steps to enter your shipping information, select a shipping method, and select your payment options. Double check all details before completing your purchase to ensure everything is correct.
How can I track my order on Bikushop?
After your order is dispatched, you will receive a confirmation email containing your tracking number and a link to the carrier’s website. Use this information to monitor the status of your shipment in real-time. If you encounter any issues or have questions about your delivery, our customer support team is here to help.
Does Bikushop offer international shipping?
Yes, we proudly ship to customers worldwide. International shipping costs are calculated based on your location and the weight of your order. During the checkout process, you will be able to see the estimated shipping charges before completing your purchase. Please be aware of any customs fees or import duties that may apply to your order, as these are the responsibility of the customer.
Can I make changes to or cancel my order after confirmation?
We understand that sometimes changes are necessary. If you need to modify or cancel your order, please contact our customer support team as soon as possible. While we cannot guarantee changes after an order is confirmed, we will do our best to accommodate your request. Please note that orders already processed for shipment cannot be altered or canceled.
What should I do if I receive a damaged item from Bikushop?
We apologize if you receive a damaged item. To resolve this issue promptly, please contact our customer support team immediately. Provide your order details and attach a photo of the damaged item. We will assess the situation and offer a suitable resolution, such as a replacement or a refund. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with loopup.
What payment methods are accepted on bikushop.com?
We strive to provide flexible payment options to accommodate our diverse customer base. Currently, we accept major credit cards such as Visa and Mastercard, as well as PayPal and Stripe. These options ensure that your payment information is handled securely. If you encounter any issues during payment, please contact our customer support for assistance.
